Contact Us
Contact Us
Our Karelliaxc™ customer support team is here to assist with product questions, order information, shipping updates, returns, refunds, and other service needs.
China Standard Time · UTC+8
Questions About Your Order
When contacting us about an existing order, please include your order number and the email address used during checkout. This helps our team review your request faster and provide accurate assistance.
Product Support
If you have questions about sofa accessories, living room comfort products, product dimensions, materials, or usage details, please contact our support team with the product name or product page information.
Return & Service Requests
Please contact Karelliaxc™ customer support before sending any items back. Our team will provide the correct return instructions and applicable destination information after reviewing your request.
Company & Contact Information
China Standard Time · UTC+8